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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.


cPanel Related Issues (118)
cPanel access, cPanel statistics, addon domains, parked domains, cPanel mail configuration etc.
Domain and DNS Issues (60)
DNS and domain name management, Private DNSes, Domain name problems, Domain name transfers etc.
Email Issues (85)
Email account management, email sending and receiving, spam etc.
FTP Issues (20)
FTP accounts management, Upload and download via FTP. Possible FTP problems - tips and tricks.
Getting Started (17)
Sales- General Questions (52)
This section deals with various pre/after purchase and general questions.
Web Site Down (14)
I can not access my website, site errors, site slow, hacked websites etc.

Most Popular Articles Articles

What is your DNS information?
Because we have multiple servers, that depends...
Views: 129112
Do you offer price matching with other companies?
Often times, yes. If you are currently hosted...
Views: 127133
What limits do you place on the material that you host?
Please read our Terms Of Service. We do not...
Views: 126186
How to check whether SMTP port 25 is blocked?
The standard port used for SMTP connections is...
Views: 125373
How long does it take to set up a new account?
In most cases, within the hour! Between the...
Views: 117932


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