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Computer Co-op, CornerNET Internet Gateway, and PJR Solutions
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Knowledgebase
You are here: Portal Home > Knowledgebase > Sales- General Questions > Pre-Sales Questions
The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Articles
Am I allowed to have MP3s ?You are allowed to host mp3 files, but you may not host any files with a copyright belonging to...
Views: 100151
Are your servers Unix / Linux, or Windows NT?'All webhosting accounts run on CentOS Linux, which is similiar to Red Hat Enterprise Linux.
Views: 80359
Can I install and use PHPmotion on CornerNET servers?The simple answer is no. The PHPmotion software requires several specific server configuration...
Views: 1783
Can I park a domain for now, until I am ready to use it? Yes, for $5/year. The charge is only if you wish to have a "coming soon" page on our servers....
Views: 9400
Can I point multiple domains to the same account? Yes, if you have yourdomain.com, and you want yourdomain.net and yourdomain.org to point to the...
Views: 100251
Can I upgrade my account later if I outgrow my current plan? Absolutely. Just login to the billing system or submit a support ticket letting us know which...
Views: 8297
Can you customize a plan for me? Absolutely. Just let us know what you'd like to have and we'll give you quote.
Views: 9315
Do you allow proxies to be hosted?Installation of proxies is not allowed neither by our security policy, nor by our Data Center,...
Views: 2207
Do you offer a mass emailing service and is there any limitation?CornerNET offers and recommends phpList for mass mail sending on the shared servers. PhpList can...
Views: 6156
Do you offer plans with unlimited disk space and bandwidth?No! CornerNET refuses to deceive customers with offers of shared hosting plans with unlimited...
Views: 101401
Do you offer price matching with other companies? Often times, yes. If you are currently hosted with a company that offers a bigger plan at a...
Views: 128579
Do you offer secure shell access (SSH)? Yes, we do, on the Standard, Business and Advanced plans. There is a one time setup fee of $15.
Views: 59165
Do you provide backups?You are responsible for your backups and web content. We create our own weekly backups on the...
Views: 76758
How do you handle customer support? Our preferred method is by using a web-based support desk where support tickets can be tracked,...
Views: 91801
How long does it take to set up a new account? In most cases, within the hour! Between the hours of 8 a.m. and 10 p.m., we guarantee new...
Views: 119304
How much does it cost to register a domain name, and do I have to register it through you? The cost to register a new domain name is as low as $16.98 per year. And no, you do not have to...
Views: 21505
How much does it cost to transfer a domain name? The cost to transfer an existing domain name is as low as $16.98 per year.
Views: 21779
How to download a home directory backup?'Backups are very important part of maintaining a website. It is important to backup your files on...
Views: 2194
I don't have a credit card, do you accept checks? Yes, we will accept checks and money orders if you purchase an annual plan. If you live outside...
Views: 14987
Is there any discount for managing multiple sites with CornerNET?You can get the multiple accounts discount only if you purchase several web hosting accounts at...
Views: 4531
Is there support for Active Server Pages? No we do not support ASP. Our servers are Linux based and ASP is a Windows based component.
Views: 8194
Is your hosting suitable for Joomla components and modules?CornerNET's servers are perfectly suited for all popular Joomla components and modules.
Views: 2528
Streaming of audio / video files is not supported on shared hosting but how about just downloading?There is no problem to have audio and/or video files for downloading on your site.You should just...
Views: 3870
Tell me about Apache.Apache is the program on our servers used to server web pages. What are the maximum number of...
Views: 2485
What databases can I use with my CornerNET account?CornerNET only supports MySQL databases.You can manage your databases with a few mouse clicks...
Views: 2523
What happens if I exceed my monthly bandwidth allowance? If you enter your contact information in the Control Panel, the server will automatically email...
Views: 82549
What is a Content Management System (CMS)?A Content Management System (CMS) is an application through which you can easily create and...
Views: 3202
What is the difference between parked domains and add-on domains? "Parked domains" will allow you to park a domain that is directed to the domain index page on...
Views: 4227
What is your DNS information? Because we have multiple servers, that depends on which server your account is set up on. You...
Views: 130591
What kind of domain name extensions do you offer?We offer the following domain name extensions: .com, .net, .org, .biz, .info, .us, .ca, .ccYou...
Views: 2885
What limits do you place on the material that you host? Please read our Terms Of Service. We do not allow any illegal material to be hosted on our...
Views: 127533
Where are the servers located?The Planet Datacenter. Our data centers are at The Planet. All of our servers are located in...
Views: 9069
Why don't you offer "unlimited" plans?The problem with companies offering "unlimited" bandwidth (monthly transfer) and disk storage is...
Views: 100683
Will I have access to a secure server to sell products online? Yes. We have a shared SSL Web Server Certificate that you can use free of charge. You can also...
Views: 91247
Will I have my own static IP address? We use name-based hosting for all shared hosting accounts, meaning all sites share a common IP...
Views: 91717
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