Why Choose Us?
When you are looking for a webhost,
you should look for high speed servers and backbone
connectivity, preferably backed up by written
guarantees. You want your website to be up, online and
accessible as much as possible. Most reputable hosting
companies will provide you with just that. What truly
sets us apart from everyone else is our commitment to
outstanding customer service and competitive pricing.
Friendly Technical Support
Our bottom line and profitability is
meaningless if our customers are not happy with the
level of support they are receiving. The first thing new
clients say to us is how fast and friendly our support
is. They're so used to waiting several hours (if not
days!) for responses to their support tickets that
they're amazed to finally be treated like the valuable
customer that they are!
More important than fast responses are
friendly, helpful responses. How many times have
you waited hours for an answer only to have the
technician on the other end send you an unhelpful,
impatient, condescending reply? We don't have IT ego's
that some of our competitors have.
At PJR, we are quite
adept at deciphering your knowledge level when you
submit a support ticket and responding accordingly-- we
won't barrage newbie's with technical jargon and we won't
talk down to more advanced users. We also follow-up on
our support tickets if the customer does not close it to
make sure the problem was solved to their satisfaction.
We'll go above and beyond what is necessary to make sure
you are taken care of.
Our hosting packages are very
affordable. Feel free to shop around and check out our
big name competitors. We have yet to find anyone with
prices as great as ours!
We are very proud that the prices are
so much lower than industry standard! They're so low
that occasionally people mistakenly assume that there
has to be a catch, like pop-ups, banner ads, or hidden
costs and fees. That's simply not so! If anything, we
provide more features and more flexibility than many of
We are so confident that you will
absolutely love our hosting that we offer an
unconditional, 30-day Money Back Guarantee. There's
absolutely no risk to you to try us out!
Our servers are located in a carrier
class data center located in Dallas, TX
24/7 Server Monitoring
Staff members work around the clock to ensure that the
network is operating at an optimum state.
In additional to the on-site security staff, to
gain entry, all guests must pass through a two-factor
authentication barriers. A Northern Proximity security
badge is required for entry/exit on all data center
doors in the facility. Shifts patrol the data center and
facility area regularly, and motion-sensitive cameras
throughout the facilities track all data center