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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.


Am I allowed to have MP3s ?
You are allowed to host mp3 files, but you may not host any files with a copyright belonging to...
Views: 99402
Are your servers Unix / Linux, or Windows NT?'
All webhosting accounts run on CentOS Linux, which is similiar to Red Hat Enterprise Linux.
Views: 79566
Can I install and use PHPmotion on CornerNET servers?
The simple answer is no. The PHPmotion software requires several specific server configuration...
Views: 1216
Can I park a domain for now, until I am ready to use it?
Yes, for $5/year. The charge is only if you wish to have a "coming soon" page on our servers....
Views: 8772
Can I point multiple domains to the same account?
Yes, if you have, and you want and to point to the...
Views: 99616
Can I upgrade my account later if I outgrow my current plan?
Absolutely. Just login to the billing system or submit a support ticket letting us know which...
Views: 7686
Can you customize a plan for me?
Absolutely. Just let us know what you'd like to have and we'll give you quote.
Views: 8746
Do you allow proxies to be hosted?
Installation of proxies is not allowed neither by our security policy, nor by our Data Center,...
Views: 1571
Do you offer a mass emailing service and is there any limitation?
CornerNET offers and recommends phpList for mass mail sending on the shared servers. PhpList can...
Views: 5400
Do you offer plans with unlimited disk space and bandwidth?
No! CornerNET refuses to deceive customers with offers of shared hosting plans with unlimited...
Views: 100784
Do you offer price matching with other companies?
Often times, yes. If you are currently hosted with a company that offers a bigger plan at a...
Views: 127113
Do you offer secure shell access (SSH)?
Yes, we do, on the Standard, Business and Advanced plans. There is a one time setup fee of $15.
Views: 58561
Do you offer support in other languages?
We only offer support in English.
Views: 1289
Do you provide backups?
You are responsible for your backups and web content. We create our own weekly backups on the...
Views: 76029
How do you handle customer support?
Our preferred method is by using a web-based support desk where support tickets can be tracked,...
Views: 91174
How long does it take to set up a new account?
In most cases, within the hour! Between the hours of 8 a.m. and 10 p.m., we guarantee new...
Views: 117900
How much does it cost to register a domain name, and do I have to register it through you?
The cost to register a new domain name is as low as $16.98 per year. And no, you do not have to...
Views: 21156
How much does it cost to transfer a domain name?
The cost to transfer an existing domain name is as low as $16.98 per year.
Views: 21150
How to download a home directory backup?'
Backups are very important part of maintaining a website. It is important to backup your files on...
Views: 1478
I don't have a credit card, do you accept checks?
Yes, we will accept checks and money orders if you purchase an annual plan. If you live outside...
Views: 14391
Is there any discount for managing multiple sites with CornerNET?
You can get the multiple accounts discount only if you purchase several web hosting accounts at...
Views: 3930
Is there support for Active Server Pages?
No we do not support ASP. Our servers are Linux based and ASP is a Windows based component.
Views: 7661
Is your hosting suitable for Joomla components and modules?
CornerNET's servers are perfectly suited for all popular Joomla components and modules.
Views: 1959
Streaming of audio / video files is not supported on shared hosting but how about just downloading?
There is no problem to have audio and/or video files for downloading on your site.You should just...
Views: 3300
Tell me about Apache.
Apache is the program on our servers used to server web pages. What are the maximum number of...
Views: 1892
What databases can I use with my CornerNET account?
CornerNET only supports MySQL databases.You can manage your databases with a few mouse clicks...
Views: 1936
What happens if I exceed my monthly bandwidth allowance?
If you enter your contact information in the Control Panel, the server will automatically email...
Views: 81905
What is a Content Management System (CMS)?
A Content Management System (CMS) is an application through which you can easily create and...
Views: 2640
What is the difference between parked domains and add-on domains?
"Parked domains" will allow you to park a domain that is directed to the domain index page on...
Views: 3664
What is your DNS information?
Because we have multiple servers, that depends on which server your account is set up on. You...
Views: 129086
What kind of domain name extensions do you offer?
We offer the following domain name extensions: .com, .net, .org, .biz, .info, .us, .ca, .ccYou...
Views: 2255
What limits do you place on the material that you host?
Please read our Terms Of Service. We do not allow any illegal material to be hosted on our...
Views: 126156
Where are the servers located?
The Planet Datacenter. Our data centers are at The Planet. All of our servers are located in...
Views: 8527
Why don't you offer "unlimited" plans?
The problem with companies offering "unlimited" bandwidth (monthly transfer) and disk storage is...
Views: 95733
Will I have access to a secure server to sell products online?
Yes. We have a shared SSL Web Server Certificate that you can use free of charge. You can also...
Views: 90695
Will I have my own static IP address?
We use name-based hosting for all shared hosting accounts, meaning all sites share a common IP...
Views: 91105

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